Studio Etiquette
We adhere to a serious classroom etiquette for our music and dance classes. Our directors of dance and music have created etiquette guidelines that will be signed by all of our Youth students before they begin class.
Please view our studio etiquette here:
Classroom viewing etiquette (for parents and siblings)
At this time, parents are not allowed in the classroom. However, please feel free to remain in the lobby during your child’s class. The space is small, but we welcome you to stay if you are comfortable. We are happy to take care of children with separation anxiety, but if you’d rather not leave them, please feel free to walk them into the studio. We prefer that you don’t pressure them to participate, but allow them to watch from the side, with you, until they are ready to join.
Sound & Music
All of our dance studios are equipped with high quality Bluetooth sound systems. Music is played and monitored between the 50 to 90 decibel range per our High Accuracy Decibel Meter per 1-1.5 hour class (Dance Magazine; Karageanes). Classes are not to exceed 94 decibels per 1-1.5 hour class. Finally, all youth music is also monitored for appropriate language and content by all teachers and directors.
Attendance Policy / Drop-off / Pick-up
Consistent attendance at classes is extremely important for all dancers. Students may have up to three absences per semester. After three absences, it is at your teacher’s discretion to teach missed choreography for recital and performances. Excessive absences could also result in the student losing the privilege to perform. Please notify the studio by telephone or email in advance of a class absence.*
*All COVID related absences are excused from the above policy. The health and safety of our dancers is first and foremost.
Please arrive on time for all classes, dressed in appropriate dance attire and ready to begin class warm-up exercises. Warm-up is a necessary part of dance classes that helps dancers prevent injury.
Please arrange your schedule to arrive in a timely fashion for each class. Students younger than twelve must be supervised closely by a parent at all times before and after class. Older students should be dropped off for class 5 minutes before class time. Please let us know if a student will be absent or late for class.
Students over the age of twelve should be picked up by a parent or legal guardian within 10 minutes of the end of their class. Teachers and The Studio staff members are not responsible for students before classes commence or after they have finished.
To ensure accurate contact tracing and for the safety and health of our students, we are not offering make-up classes at this time.
Adult Dance Policies
Please arrive 10-15 minutes before the start of class to check-in. Please be in your designated studio at the start time of class.
Pre-Registration
- Pre-registration is required for our adult dance classes. You can pre-register online through our portal or on our mobile app. (Download our app for Apple or Android devices).
- We require pre-registration to ensure that we can appropriately staff the class.
- After you’ve registered online, please plan to arrive at least 10-15 minutes before the class starts and don’t forget to check-in at the desk before heading into the studio.
Class Cancellations
- If you need to cancel your class reservation, please email [email protected].
- You must cancel your spot in a class 4 hours or more prior to class start time. You will receive a class credit for your canceled class.
- All reserved spots are finalized 4 hours before class starts. If you do not cancel your reservation within 4 hours of your class start time, you will be charged for the class, either automatically on your card on file or on your punch card. If you have already paid for the class there is no refund.
- There are no refunds for classes if you do not cancel in advance.
These policies help us ensure everyone registers beforehand and cancels reservations if needed, but we totally understand that life happens. If you’re sick, got stuck in traffic or have an emergency come up, please always email us at [email protected] to explain your situation and we will work with you as much as possible.
Refund & Returns
- We do NOT offer refunds on any purchases.
- We do NOT offer extensions on expirations dates on class passes or special offers.
Transfers
- All class passes and memberships are non-transferable.
- Any account credits must be used by the original purchasing client.
Unlimited Memberships
- Memberships begin on the date of purchase.
- Monthly memberships, unless cancelled in accordance with the requirements below, will automatically renew on a monthly basis.
- To cancel an unlimited membership, notice must be sent in writing at least 7 days prior to your next billing date.
- Unused classes do not carry over to the next monthly billing cycle. You cannot retroactively cancel your membership if your monthly autopay has gone through already for the month. No credit will be applied.
- Failed membership auto-payments will be attempted by the system for 2 days. After that, a $20 fee will be charged. You will be required to pay the $20 fee and last month owed in order to take classes again.
Recital
All Youth Recreational Classes will be required to participate in our recital on May 10, 2024.
- There will be a one time costume fee of $85, due in December 2024.
- All dancers will be required to attend the Dress Rehearsal the week of recital. Location and time TBD.
Parking
Parking at the Chase Street Warehouses is first come first serve and is available in the spaces in front of the building, alongside Tracy Street, in the parking lot to the left of the building (where Frog Stomp Studio is located), and also in the gravel area near the old railroad tracks.
At Studio D, there is a parking lot next to the building, on Tracy Street, and behind the building.
Accessibility
Visitors and students in wheelchairs can access The Studio via a cement ramp that connects to the sidewalk in front of the building. The lobby bathroom is wheelchair accessible.
We strive to make all of our classes and events accessible. If you need specific accommodations for a class or an event, please contact The Studio for further information.
Non Discrimination Policy
The Studio welcomes students and dancers of any race, religion (creed), gender, gender expression, or sexual orientation. We are committed to diversity and inclusion in every aspect of our programming, and to making all members of the community welcome at The Studio.
For Parents
We want parents with infants to feel welcome and supported at The Studio. We have a changing table in the lobby bathroom, and private space available for nursing if needed. You are also welcome to feed your infant in the lobby.
Nut-Free Facility
We are a nut-free facility. ALL nuts are strictly prohibited from our lobby, studios, and bathrooms. We want all of our students to be safe and happy!
